The 2021 CEO surveys, business guru interviews, and forecasts on post-COVID business strategy contain some consistent themes for what businesses will be focusing on to drive growth – or simply to survive – post-pandemic:

When is the last time you recognized an individual or team in your organization for achieving results, satisfying a customer or living company values? Or the last time you told someone in the organization how much you appreciated them being on the team? I mean you, their leader, personally delivered the message – separate from the company recognition and rewards program. 

How we interact with others has changed dramatically since the onset of Covid-19. Holiday gatherings are occurring on Zoom, weddings and graduations are limited to immediate family only, and texting has replaced dinners out with our best friends. On the work front, for most employees, there are no in-person team meetings, town halls or catch ups in the hallways. Days are now filled with virtual sessions facilitated by Zoom, Microsoft Teams and WebEx and collaboration tools like Slack, InVision, GitHub and others. Instead of being stuck in conference rooms, we’re glued to the computer.